About Bheard

We build listening technology for organisations that can't afford to miss what their frontline knows.

We build voice-first AI assistants that let your field workers speak their reports aloud, in their own language, from any site, gloves on. We deliver fully structured, compliant reports to your management platform in real time. No typing. No forms. No desk required.
Blue collar field worker reporting on tablet

Built from the field up

Our mission

To make it effortless for every frontline worker to be heard — and for every organisation to act on what they learn. We’re closing the gap between what happens in the field and what leadership knows.

Bheard is developed by the team behind Road Hero — an AI platform for incident reporting used in European transport. We’ve seen first-hand what happens when frontline knowledge doesn’t reach the right people.

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bus drivers piloted

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languages supported

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Average time per completed report

Everything your organisation needs to listen, manage, and act.

Simplify your workflow and get more done in less time with Piku.

AI-guided reporting

Conversational interviews in any language — completed in under 3 minutes on any phone.

Structured event management

Every report is automatically categorised and routed into a prioritised pipeline your team can action.

AI-powered trend analysis

Surface patterns, flag recurring risks, and generate insights your leadership can act on — automatically.

Bheard Platform Heatmap

The team behind Bheard.ai

Charlotte Runius

Co-founder & CEO

Charlotte co-founded Bheard after building Road Hero — an AI-powered incident reporting platform for the European transport sector. She brings deep experience in operational safety, frontline technology, and AI product development.

LinkedIn → 

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Bheard is part of the Road Hero family — a Swedish AI company working to make roads and workplaces safer through better data from the people closest to the action.

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Reviews

Game-changer!

— What our pilot participants say

“I started testing the app in Persian and have already submitted two incident reports. It went really well — I didn’t need to correct anything manually. The app wrote the reports accurately on its own, and even picked up details like the bus number correctly.”

— Bus driver, public transport pilot

Sweden, 2025

“Reported an issue on bus N — it was perfectly quick and really smooth!”

“Just submitted another report, this time on bus 2NN. Smooth and fast.”

— Bus driver, pilot program

Sweden, 2025

“We’ve tried digital forms before. Bheard is the first solution our drivers actually use — the reporting rate speaks for itself.”

— Operations manager, transport sector

Sweden, 2026

“The AI categorisation alone saves us hours of manual work every week. The data quality is night and day compared to paper forms.”

— Safety officer, logistics

Sweden, 2026

5.0

(1k Reviews)

Questions & answers

Explore quick answers to common questions, or contact us for more support.

How do workers access Bheard?

Via SMS link or email workers get a link to the app download for any phone, register and complete the conversation in 3–5 minutes.

Start hearing what your field teams already know

Book a demo and see how Bheard turns frontline conversations into organisational intelligence.

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This is a staging environment